The Quality of Life Foundation is excited to launch a new project in partnership with Sovereign Network Group, The Guinness Partnership, Notting Hill Genesis, Haringey Council, First Choice Homes Oldham, and Orbit Group, to co-create a new resident-led Neighbourhood and Community Tool. 

The initiative – funded by Fusion21 Foundation – will empower residents to shape the future of their neighbourhoods, while supporting housing associations and local authorities to meet the latest consumer standards and make better-informed, place-based decisions. 

Developed in response to a growing focus on tenant satisfaction and the need for enhanced community engagement, the tool will give residents a structured way to share what matters most to them – from safety and green space to influence over local decisions. By drawing on the Quality of Life Framework, it will ensure a holistic understanding of neighbourhood wellbeing, tailored to each local context. 

Working closely with the six registered providers, the Quality of Life Foundation will co-design and test the tool through a series of workshops and feedback sessions with residents and communities living and working locally. The resulting digital and non-digital platforms will generate actionable insights and clear, outcomes-based recommendations for each participating neighbourhood. 

Matthew Morgan, Director at the Quality of Life Foundation, said: “This project is about creating better connections between residents and decision-makers. By making space for residents to articulate their priorities, we can support organisations to respond more effectively and build stronger, more sustainable communities. We’re proud to be working with such a committed group of partners who share this ambition. 

Jo Hannan, Head of Fusion21 Foundation, said: “We’re delighted to be supporting Quality of Life Foundation on this forward-thinking initiative. By giving communities a stronger voice, we can help drive meaningful, lasting change in the places people call home. 

“As a foundation, we’re committed to improving health and wellbeing and this project reflects exactly the kind of impact we aim to achieve.” 

The project comes at a critical moment for the sector, as providers respond to the revised consumer standards set out in the Social Housing Regulation Act, including increased expectations around the home, tenancy, neighbourhood and community.

By embedding resident insights into decision-making processes, the tool supports long-term stewardship and accountability, while reinforcing the role of housing associations, councils and their partners as anchor institutions in their communities.